Customer Service
Frequently Asked ???
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Customer Service
Welcome to our help center. Use the quick links below to get exactly where you need to go, or reach our California-based care team directly.
Quick links
- Contact Us
- Frequently Asked Questions
- Shipping & Delivery
- Returns & Exchanges
- Track Your Order
- How to Order
- Extreme Rewards
Customer service hours
Our customer service team is available Monday through Thursday, 8:00 AM to 5:00 PM Pacific, and Friday, 8:00 AM to 4:30 PM Pacific. Order processing representatives are available by phone 24 hours a day, 7 days a week to help you place an order.
Still need help?
Our California-based customer care team is here for you. Call toll free at 1-866-4MY-BDSM in the US or +1-714-907-1040 internationally, email info@extremerestraints.com, or use live chat.