Customer Service
Frequently Asked ???
Shipping
Policies
Order Status
Your Privacy Rights & Data Requests
Your privacy is yours to control. This page is the one place to exercise your rights over the personal information we hold, whatever region you live in.
Last updated June 23, 2026
Your rights
You may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of the sale or sharing of it. California residents are covered by the CCPA and CPRA, and EU and UK residents by the GDPR. For the full picture, see our Privacy Policy and California Privacy Notice.
How to make a request
What privacy rights do I have?
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy, and opt out of the sale or sharing of your information. California residents have these rights under the CCPA and CPRA, and EU and UK residents have them under the GDPR.
How do I submit a request?
Email info@extremerestraints.com with the subject Privacy Request, or call us at 1-866-4MY-BDSM. Tell us what you would like to do, and we will verify your identity and respond within the time required by law.
How do I opt out of the sale or sharing of my information?
You can opt out at any time by emailing info@extremerestraints.com with the subject Do Not Sell or Share, or by using the Do Not Sell or Share link in our footer. See our California Privacy Notice for details.
Can someone submit a request for me?
Yes. An authorized agent may submit a request on your behalf. We may ask for proof of authorization and verify your identity before we act on the request.
Still need help?
Our California-based customer care team is here for you. Call toll free at 1-866-4MY-BDSM in the US or +1-714-907-1040 internationally, email info@extremerestraints.com, or use live chat.