Frequently Asked Questions

For more than 20 years, Extreme Restraints has been the trusted name in bondage and BDSM, serving couples, dominants, submissives, and seasoned players in nearly every country we can reach. We carry one of the largest selections of restraints anywhere, from leather and metal cuffs, spreader bars, collars, gags, and hoods to rope and shibari supplies, impact toys, electrosex equipment, medical play tools, sensory deprivation gear, and chastity devices. With more than 63,000 reviews and a 4.5 out of 5 star rating, our customers return for the best prices, steady deals, and a catalog that treats adult products as genuine sexual wellness rather than novelty. We ship worldwide, with free shipping across North America on eligible orders over $119 and free international shipping on eligible orders over $229.*

Extreme Restraints does not operate physical retail locations. We have been a staple of the kink and BDSM community for more than 20 years and run one of the largest, most trusted online stores in the industry, so you can shop the full catalog any time, from anywhere.

Yes. Extreme Restraints is owned and operated in California, United States, and ships worldwide to most countries.

Our site supports the languages your web browser supports. For the best experience, set your preferred language in your browser and the site will display in that language automatically. In most browsers you can do this under Settings, then Languages: move your preferred language to the top of the list and refresh the page.

Extreme Restraints carries hundreds of the most trusted names in bondage and BDSM, with category leaders across restraints, impact, fetish wear, and electrosex. Use the menu below to jump straight to every product from any brand we carry.

We accept most major credit and debit cards, including Visa, Mastercard, and American Express. You can also check out with Google Pay, Venmo, or PayPal, and PayPal offers monthly payment options at checkout.

Yes. Store credit and gift cards are both available.

Yes. For wholesale or bulk orders, email our customer care team at info@extremerestraints.com and we will help you get set up.

We run promotions often. Check the homepage for the current offer. We also send exclusive discounts to our email and SMS subscribers, and members of Extreme Rewards earn even more. Extreme Rewards is free to join: just create an account. Terms and conditions apply; see our SMS Terms and the Extreme Rewards program details.

Yes. Eligible orders over $119 ship free across North America, and eligible international orders over $229 ship free.* Your cart always shows whether free shipping applies to your order.

Yes. Extreme Restraints ships worldwide to 164 countries, with discreet packaging on every order. Eligible international orders over $229 ship free.* See our Shipping & Delivery page for the full country list and details.

Yes. We offer a range of shipping speeds, with the exact options based on your order's weight and destination. You will see everything available to you at checkout.

We do not offer local pickup. Every order ships discreetly in a plain box or mailer with no logos, branding, or product information on the outside. If you would like extra privacy, we recommend shipping to a P.O. box or a private mailbox.

Unwanted items can be returned within 15 days of delivery for store credit; a restocking fee applies, and the item must be unused and in its original, complete packaging. Defective items are covered for 30 days from delivery for a replacement or exchange. For safety and hygiene, we cannot accept returns on used intimate items. See our Returns & Exchanges page to start.

To protect your privacy and process every request correctly, returns and exchanges are handled directly by our customer care team. Email info@extremerestraints.com with your order number and we will set up your return and send instructions right away.

No. For safety and hygiene, every item we sell is brand new. We never sell second-hand or pre-owned products.

Protecting your information is a priority. We use secure, encrypted checkout, do not store full payment card details on our servers, and handle your data in line with applicable privacy laws. For full details, see our Privacy Policy, California Privacy Notice, and Cookie Policy, or submit a request on our Data Requests page.

Our customer care team is available toll free in the US at 1-866-4MY-BDSM, internationally at +1-714-907-1040, by email at info@extremerestraints.com, and by live chat. See our Contact page for hours and more ways to reach us.